Question 1

Can I add login to my website?

Accepted Answer

Yes, connect Supabase to your project, then prompt Lovable: 'Add login with email and password.' Lovable generates the auth UI and integrates Supabase Authentication. You can also add Google OAuth, social providers, or other auth methods via Supabase's built-in flows.

Question 2

How to change Lovable password

Accepted Answer

Go to your Profile icon → Settings → Your Account, and look for password reset or change password options. If you can't find it, contact support@lovable.dev for help.

Question 3

How to log out of Lovable

Accepted Answer

Click your Profile icon in the top-right corner and select 'Logout' or 'Sign out' from the menu.

Question 4

How can I tell if my account has been hacked?

Accepted Answer

Look for unfamiliar projects, unexpected charges, or login activity from unknown locations. Check your email for login notifications you don't recognize. If anything seems off, change your password and contact support.

Question 5

I think someone else accessed my account. What should I do?

Accepted Answer

Change your password immediately, then contact support@lovable.dev. Let us know about any unauthorized activity—unfamiliar projects, unexpected charges, or login notifications you don't recognize. We'll help secure your account.

Question 6

Someone used my credit card on a Lovable account that isn't mine.

Accepted Answer

Contact us immediately at support@lovable.dev with the card details and the email associated with the fraudulent account. We'll cancel the subscription and issue a refund. Also report the fraud to your bank.

Question 7

How long does account recovery take?

Accepted Answer

Most recoveries are resolved within 24–48 hours after you provide verification. Respond promptly to our requests for information to speed up the process.

Question 8

I can't receive the password reset email.

Accepted Answer

Check your spam/trash folders first. If it's not there, your email provider may be blocking Lovable's emails. Try requesting the reset again or contact support for manual assistance.

Question 9

I lost access to the email on my Lovable account.

Accepted Answer

Contact support@lovable.dev with proof of ownership (such as the payment method used, project names, or account creation date). We'll verify your identity and help you regain access or transfer to a new email.

Question 10

How can I make my account more secure?

Accepted Answer

Never hardcode API keys in your project—use Cloud → Secrets to store them securely. Be careful not to paste sensitive information in chat, as it could expose secrets in your chat history.

Question 11

How do I enable two-factor authentication (2FA)?

Accepted Answer

The reference documentation doesn't include 2FA setup instructions. For security features and 2FA availability, check your account settings or contact support@lovable.dev.

Question 12

Can I log in with Google or GitHub?

Accepted Answer

Yes, Lovable supports OAuth login via Google and GitHub. Click the appropriate button on the login page. Make sure the email on your OAuth account matches your Lovable account email.

Question 13

I created an account but can't log in.

Accepted Answer

Verify you're using the exact email you registered with. Check your email for a verification link—you may need to confirm your account first. If you signed up with OAuth, use that same login method.

Question 14

I'm getting an error when I try to log in.

Accepted Answer

Try a different browser or clear your cache and cookies. Check if Lovable is experiencing any service issues at status.lovable.dev. If the error includes a specific message, share it with support@lovable.dev for faster troubleshooting.

Question 15

My account seems locked. What do I do?

Accepted Answer

Accounts may be temporarily locked after multiple failed login attempts. Wait 15–30 minutes and try again, or use 'Forgot password' to reset. If you're still locked out, contact support.

Question 16

Why can't I log in to my Lovable account?

Accepted Answer

Check that you're using the correct email and password. If you've forgotten your password, use the 'Forgot password' link on the login page. Try clearing your browser cache or using incognito mode. If you're still stuck, contact support.

Question 17

Does Lovable use my data to train AI models?

Accepted Answer

By default, Lovable may collect data for model improvement. However, the Business and Enterprise plans offer a data collection opt-out setting that prevents your project data from being used for training. Contact support@lovable.dev or check your plan details to learn about data handling for your specific account.

Question 18

How do I opt out of AI model training in Lovable?

Accepted Answer

Data collection opt-out is available exclusively on Business and Enterprise plans. To enable it, navigate to your workspace settings and select the data opt-out option. This prevents Lovable from using your project code and interactions for AI model training. Free and Pro plans do not have this option.

Question 19

Is the "Data collection opt out" setting available on all plans?

Accepted Answer

No, the data collection opt-out setting is only available on Business ($50/month or $42/month billed annually) and Enterprise plans. Free and Pro plans do not have access to this privacy control. Upgrade to Business or Enterprise to enable data opt-out.

Question 20

Does opting out affect how Lovable works for me?

Accepted Answer

No, opting out of AI training has no impact on your account features or functionality. You'll have full access to everything—it just means your data won't be used to improve our models.

Account

Account Basics

Account Compromised

Account Recovery

Can't Log In

Data Privacy

Delete Account

Email Change / Transfer

Password Reset

Workspace Management